Right of Withdrawal
Last updated: June 10, 2026
Consumers have a right of withdrawal in accordance with the following provisions:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
How to Exercise Your Right of Withdrawal
To exercise the right of withdrawal, you must inform us (PicheleMarkt, Hauptstraße 83, 76534 Baden-Baden, Germany, Email: contact@pichelemarkt.com, Phone: +49 7221 123456) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.
Withdrawal Deadline
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
Refund Method
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Return Costs
You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods.
Diminished Value
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
PicheleMarkt
Hauptstraße 83, 76534 Baden-Baden, Germany
Email: contact@pichelemarkt.com
Name of consumer(s):
Address of consumer(s):
Ordered on (*):
Received on (*):
Date:
Signature of consumer(s) (only if this form is notified on paper):
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
(*) Delete as appropriate.